PRINTSERVE is fully committed to the principles and practices of excellence and complies with the requirements of the international standards of :
- Quality Management System according to ISO 9001:2015,
- Environment according to ISO 14001:2015 and
- Occupational Health & Safety according to ISO 45001:2018.
The activities in scope are Storage – Distribution – Maintenance – Repair of Office Machines their parts & consumables.
Our strategic objective is to
- consistently provide quality products and services to our customers, with complete satisfaction of their expectations,
- continuous improvement of operational performance and Quality,
- fully comply to Environment and Occupational Health & Safety management system,
- development and continuous improvement of personnel capabilities,
- public recognition and social responsibility.
The Quality, Environment and Occupational Health & Safety management system provides us with the necessary tools & structure to measure and improve our business performance, supporting our business strategy and planning, facilitating continuous improvement and ensuring the fulfillment of our customers’ requirements and all applicable legal and regulatory requirements.
The Management and the staff are committed to:
- Ensuring complete customer satisfaction in product and service requirements.
- Ensuring that the requirements of all interested parties are clearly identified so that products and services are provided with professionalism and consistency.
- Promoting the use of processed and structural approach to risk, eliminating threats and
- developing opportunities for improvement in all activities in order to ensure compliance with the intended results (in customer requirements, business objectives and applicable regulatory – legislative provisions.
Prevention of pollution.
Prevention of occupational accidents and occupational diseases.
Ensure adequate training of personnel to ensure adequate skills, through continuous training, enrichment of knowledge and work experience.
Use the necessary technology and equipment to achieve the best practical work. Always developing harmonious relationships with customers, partners and subcontractors.
Ensuring the continuous participation of the management team in measuring, analyzing and improving the performance of the Environmental Quality and Health & Safety at Work management system, focusing on actions of continuous improvement opportunities.
Plan and establish measurable objectives based on the Quality, Environment and Health & Safety at work towards the thorough development of the company and its customers. These goals are regularly reviewed and measured by management.
